SAP's first-quarter software revenue--an indicator of maintenance and services health--skidded 33 percent due to a "difficult operating environment" and a tough year-ago comparison. Meanwhile, SAP altered its maintenance pricing plans to allay customer concerns.

SAP on Wednesday reported first-quarter net income of 204 million euros, down from 242 million euros a year ago. Revenue was 2.39 billion euros, down from 2.46 billion euros a year ago. SAP managed to hold software and software-rel...