In every disaster scammers see an opportunity, and the crisis in Japan
is no exception. Already there have been fake Red Cross e-mails
circulating and there will no doubt be more scams coming.
Those
e-mails appear to come from the British Red Cross. They provide some
news on the earthquake and tsunami in Japan and urge people to donate to
a Yahoo e-mail address on a Moneybookers account, a money transfer
service that enables recipients to remain anonymous, according to App River, an e-mail hosting and security services provider.
However, real charities have e-mail addresses with their own domain and
typically send people to their own Web site to make donations.
E-mails seeking "donations" via random payment services are just one way
scammers can exploit catastrophes. E-mails can also include links or
attachments that lead to phishing or malware-hosting Web sites. And
scammers can sneak Web sites hosting malware into Web searches based on
popular search terms and even create new topical Web sites solely for
the purpose of hosting malware.
Here are tips for avoiding scams that piggyback on disasters and other high-profile events:
• Do not follow unsolicited Web links or attachments in e-mail
messages. Be particularly cautious about clicking on photos and videos
that purport to show dramatic images or footage of disasters as they can
be used as bait and lead to malware.
• Do not provide sensitive information, such as bank account information or Social Security number, in response to an e-mail.
• Keep your antivirus and other software up to date.
• Verify the legitimacy of the e-mail by going directly to the charity's Web site or calling the group.
• Find out details about the organization by searching on the Better Business Bureau's site, or GuideStar. Attorneys general often have searchable databases of charitable groups in their states. (California's, for example, is here.) The U.S. Agency for International Development (USAID) also has valuable information about how best to help victims in international disasters.
• Be wary of sites that resemble legitimate organizations or that have
copycat names that are similar to reputable organizations. For instance,
most legitimate charitable organizations will have a Web address that
ends in ".org" instead of ".com."
• Be skeptical of people claiming to be survivors and asking for donations via e-mail or social networks.
• Ask how much of the donation goes to charity and how much goes to administration.
• Use credit cards or checks; do not send cash. Do not make checks
payable to an individual. Only provide your credit card information once
you feel certain that the organization is credible and do not use money
payment services to make contributions.
• Do not feel pressured into giving donations.
Update 11:45 a.m. PT: GFI Labs blog
is reporting on Twitter spam with a link that leads to a brand new site
purporting to sell an electronic book on how to "minimize your chances
of [getting] radiation sickness." And Sophos reports
on malware circulating that poses as links to videos about the Japanese
tsunami, as well as dangerous links sent via Twitter notifications.
Update 2:42 p.m. PT: GFI Labs blog is reporting about e-mails coming from "ICRC Basedhelping Foundation" that are seeking disaster donations. Kaspersky also is reporting
about Japan quake-related e-mails with links in them that lead to pages
with Java exploits designed to install malicious programs.
Update 4:42 p.m. PT: Sophos reported
over the weekend about a clickjacking attack in which Facebook users
were tricked into liking a YouTube video link that purported to show
video of a whale hitting a building during the tsunami in Japan.